Children’s Policies

Computer/Internet Usage

Children ages four through twelve may use the Children’s Room Internet access computers.

It is the responsibility of parents/caregivers to assure appropriate use of computers and the Internet.

It is forbidden to use the computer for illegal purposes. Unauthorized access, including hacking, is forbidden.

Users may not install any software or programs on library computers.

Users from Western and Central Massachusetts must have a CW/MARS library card in good standing to access computers.

Users sign onto any available computer by entering their complete library card number.

Users must use their own card. It is not permitted to use a library card of a parent, sibling, or friend. If a child does not have his or her card a guest pass may be issued one time per calendar year.

Users may sign up for one hour of time per day during the school year.

During the summer, users may stay for up to two hours if no one is waiting. There is a two hour per day limit on Internet use for each child during the summer.

Only two children may sit at one terminal.

Reservations may be made in person or by phone for a one hour session.

Users arriving more than 10 minutes late for reserved time may forfeit their reservation if another child wishes to use the computer. Time missed due to lateness counts against the users’ scheduled time.

Computers are shut down 15 minutes before closing time.

The first 10 pages of printing are free. Each additional page costs 10 cents.

Internet Safety

The Internet can be informational and fun, but it may also contain information that is not true or may make you feel uncomfortable.

Your use of the Internet may make it possible for other people to get information about you.

Parents are strongly urged to work with their children to develop rules for the use of the library and the Internet.

All computer stations in the children’s area have filtering software that block sites that contain or make reference to inappropriate material. However, filtering software cannot guarantee protections from these types of sites.

Rules of Behavior

Disruptive behavior, including shouting, running, pushing, or other rowdy, rambunctious activities, will not be tolerated.

Disruptive children will receive one warning and an explanation of the rules of behavior.

If disruptive behavior continues after one warning, the child will be asked to leave the building. If the child is under 12 years old, a parent/guardian will be called to escort the child home.

Rollerblades, skateboards, and bicycles are not allowed in the library.

Appropriate clothing, including shirts and shoes, must be worn in the library.

The telephone at the service desk is a business phone and may be used only in case of emergency.

Pets are not allowed in the children’s area with the exception of guide or assist animals, or animals used for programs.

Staff is not responsible for a patron’s personal belongings left unattended.

Adults unaccompanied by a child or not actively using children’s materials may not use the Children’s Room.

Unattended Children Policy

Children ages 10 and under must be directly supervised by a caregiver 14 years of age or older.

Children must know how to reach an adult in case of an emergency, and both child and adult should be aware of library hours.

Children of any age who display inappropriate behavior will have their parents notified.

If children are left unattended at closing time and parents cannot be contacted on the first attempt, the Agawam Police Department will be notified and will assume responsibility for the children.

Youth Safety Online

Parents are strongly urged to access these links on Internet safety.

Kid’s Rules For Online Safety

A guide to Internet safety for young people, originally from the National Center for Missing and Exploited Children and Interactive Services Association.


Games, activities, and information to help kids, teens, and parents stay safe on the Internet.

Online Safety Guide

Discusses risks for children online at different age levels, including teens, and from different types of online activity.