Borrowing Policies
Overdue Notices
The library sends notification by e-mail or postcard for items that are two weeks overdue.
The library sends out bills by e-mail or first class mail for the replacement cost of items 30 days overdue.
If you have a question on an
overdue or billed notice, please contact Shari Petrucci at (413)-789-1550 ext. 110. or at
spetrucc@cwmars.org.
Late Fees
| Item | Late Fee per Day | Maximum Late Fee Per Item |
| Videocassettes | $1.00 | $10.00 |
| DVDs | $1.00 | $10.00 |
| Museum Passes | $5.00 | $50.00 |
| All Other Items | 10 ¢ | $10.00 |
Senior Citizens are not charged late fees, with the exception of museum passes. You may not borrow additional items or use the public access computers if your total fines are $5.00 or more. This includes fines from any library in the CW/MARS Network.
Lost Cards
You are responsible for all materials taken out on your card until the date when you report the card lost. Please tell us immediately if your card is lost. You must have identification to receive a replacement card, and the fee is $1.00 for all patrons with the exception of Senior Citizens, who are not charged the lost card replacement fee.
Lost And Damaged Items
You will be charged the replacement price for lost or seriously damaged items. Items are considered lost when they are 30 days overdue. The library sends out bills by e-mail or first class mail for the replacement cost of items 30 days overdue. You may not borrow additional items or use the public access computers if there is a lost item on your record. This includes items from any library in the CW/MARS Network.
If you have a question about a lost/damaged item or a billed notice, please contact Shari Petrucci at (413)-789-1550 ext. 110. or at spetrucc@cwmars.org.
How Long May I Borrow Items?
| Item | Loan Period |
| Museum Passes | 2 Days |
| Videocassettes | 1 Week |
| DVDs | 1 Week |
| Magazines | 1 Week |
| New Adult Books | 2 Weeks |
| Books | 3 Weeks |
| Books on CD | 3 Weeks |
| Books on Tape | 3 Weeks |
| Children's Book & Cassette Packets | 3 Weeks |
| Music Cassettes | 3 Weeks |
| Music CDs | 3 Weeks |
| CD-ROMS | 3 Weeks |
| Kits | 3 Weeks |
| Puppets | 3 Weeks |
| Puzzles | 3 Weeks |
| Art Prints | 6 Weeks |
How Many Items May I Borrow?
| Item | Limit Per Library Card |
| Total Items per Card | 35 |
| Books | 35; 3 on one topic |
| New Adult Fiction | No Limit |
| New Adult Non-fiction | No Limit |
| Magazines | 5; 3 per title |
| Videocassettes | 5 |
| DVDs | 5 |
| Adult Books on CD | 5 |
| Children's Books on CD | 5 |
| Young Adult Books on CD | 5 |
| Adult Books on Tape | 5 |
| Children's Books on Tape | 5 |
| Young Adult Books on Tape | 5 |
| Children's Book & Cassette Packets | 5 |
| Adult Music Cassettes | 5 |
| Children's Music Cassettes | 5 |
| Compact Discs | 5 |
| CD-ROMs | 5 |
| Kits | 1 per card; 2 per family |
| Encyclopedias | 5 |
| Braille Books | 10 |
| Art Work | 1 |
| Puppets | 5 |
| Puzzles | 5 |
